§__.28(b) – 1
Q: How is performance under the quantitative and qualitative performance criteria weighted when examiners assign a CRA rating?
A1. The lending, investment, and service tests each contain a number of performance criteria designed to measure whether an institution is effectively helping to meet the credit needs of its entire community, including low- and moderate-income neighborhoods, in a safe and sound manner. Some of these performance criteria are quantitative, such as number and amount, and others, such as the use of innovative or flexible lending practices, the innovativeness or complexity of qualified investments, and the innovativeness and responsiveness of community development services, are qualitative. The performance criteria that deal with these qualitative aspects of performance recognize that these loans, qualified investments, and community development services sometimes require special expertise and effort on the part of the institution and provide a benefit to the community that would not otherwise be possible. As such, the Agencies consider the qualitative aspects of an institution’s activities when measuring the benefits received by a community. An institution’s performance under these qualitative criteria may augment the consideration given to an institution’s performance under the quantitative criteria of the regulations, resulting in a higher level of performance and rating.
Source: Interagency Questions & Answers Regarding Community Reinvestment | July 2016