FEMA: Applicants May Appeal an Initial FEMA Determination Letter

If you registered with FEMA following Hurricane Irma and received a determination letter regarding your eligibility for assistance, read the letter carefully. It might not be the final answer.

You may just need to submit extra documents for FEMA to process your application.

Examples of missing documentation may include an insurance settlement letter, proof of residence, proof of ownership of the damaged property, and proof that the damaged property was your primary residence at the time of the disaster.

Every survivor has the right to appeal. By appealing, you are asking FEMA to review your case.

If you have any questions call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462- 7585. Lines are open from 7 a.m. to 11 p.m. ET, seven days a week, until further notice.

There are several reasons why you may be determined to be ineligible.

FEMA’s letter may refer to: What you can do to appeal if you disagree:
Ownership not proven Submit one of the following:

  • Title or deed
  • Tax assessment documentation
  • Mortgage payment letter
  • Other documents proving ownership of the home
No contact for an inspection Call the FEMA Helpline and provide your current phone number and the best time to reach you.
Failed identity verification Submit documents to verify your name and Social Security number:

  • Medicare forms
  • Current payroll check stub
  • U.S. Passport
  • Valid Driver’s License


Linked for duplicate review Submit documents proving you were not living with or assisted by

another person who applied for assistance at your address.

Ineligible insured To prove you are uninsured or underinsured for damage, submit one of the following:

  • Insurance settlement documents
  • A denial letter
  • Any other supporting information

Appeals must be submitted in writing within 60 days of receipt of the letter determining eligibility.

To ensure accuracy and help FEMA process your appeal, you will need to include the following information in your letter:

  • Your full name.
  • The address of your damaged property.
  • Current contact information.
  • Disaster number: DR-4337-FL.
  • Last four digits of your Social Security number.
  • Your birthdate and place of birth.
  • Your nine-digit FEMA registration number on each page and on supporting documentation.
  • Notarization of your letter including a copy of a state issued identification card, or include the following statement, “I hereby declare under penalty of perjury that the foregoing is true and correct.”
  • Your signature.

If someone other than you or the co-applicant is writing the letter, you must sign a statement affirming that the person may act on your behalf. You should keep a copy of your appeal for your records.

You may submit missing documentation to FEMA online, by mail or fax, or in person at a disaster recovery center. To find a DRC near you, go to www.fema.gov/disaster-recovery-centers or call the FEMA Helpline. DRC information is also available on the FEMA Mobile App.

Mail your appeal letter to:

FEMA – Individuals & Households Program National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055
Or you may fax it to:800-827-8112
Attention: FEMA – Individuals & Households Program

You will get a written response from FEMA regarding the agency’s decision within 90 days of the receipt of your letter. FEMA’s decision is final and cannot be appealed again.

For more recovery information, visit www.FEMA.gov/IrmaFL, or follow us @FEMARegion4 on Twitter and on FEMA’s Facebook page.

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