Bank Services

OCC: Acting Comptroller Discusses Trends Reshaping Banking

Acting Comptroller of the Currency Michael J. Hsu today discussed three key long-term trends that are reshaping banking in remarks at the Exchequer Club. Mr. Hsu’s written remarks in support of his appearance discussed the increasing number and size of large banks, the complexity of bank-nonbank relationships, and the rise in polarization. The Acting Comptroller…

CFPB: Process Launches to Recognize Open Banking Standards

New rule establishes process for recognizing data sharing standards and prevents dominant incumbents from squelching startups Today, the Consumer Financial Protection Bureau (CFPB) finalized a rule outlining the qualifications to become a recognized industry standard setting body, which can issue standards that companies can use to help them comply with the CFPB’s upcoming Personal Financial…

CFPB: Agency Warns Against Deception in Contract Fine Print

Companies using illegal or unenforceable terms and conditions risk breaking the law The Consumer Financial Protection Bureau (CFPB) today issued a circular warning against the use of unlawful or unenforceable terms and conditions in contracts for consumer financial products or services. Companies use this fine print tactic to try to trick consumers into believing they have given…

OCC: Project REACh 2.0 Launched

The Office of the Comptroller of the Currency (OCC) today announced the launch of REACh 2.0 at its Project REACh Financial Inclusion Summit. Project REACh, the Roundtable for Economic Access and Change, brings together leaders from the banking industry, national civil rights organizations, business, and technology to identify and reduce barriers that prevent full, equal,…

OCC: National Financial Capability Month Celebrated in April

The Office of the Comptroller of the Currency (OCC) supports National Financial Capability Month in April, and encourages national banks and federal savings associations (collectively, banks) to support this annual commemoration by recommitting their focus on improving the financial capability and financial health of their customers. Banks can promote financial capability through high-quality financial literacy…

ABA: ABA & 52 State Bankers Associations Issue Comment Letter to CFPB Explaining that the Market for Overdraft Services is Already Transparent and Competitive

In a detailed comment letter filed today with the Consumer Financial Protection Bureau, the American Bankers Association joined all 52 state bankers associations in explaining why the market for overdraft services is already transparent and competitive, directly challenging the basic premise behind the Bureau’s misguided proposal to impose additional regulation on overdraft protection services. The letter spells…

CFPB: Action Taken to Halt False Claims of “Free” International Money Transfers

CFPB warns remittance transfer providers about false claims regarding cost and speed Today, the Consumer Financial Protection Bureau (CFPB) issued a new circular warning remittance transfer providers that false advertising about the cost or speed of sending a remittance transfer can violate federal law. Companies in the marketplace are charging junk fees on international money…

ABA: New Consumer Polling Data on Major Bank Policy Issues Released

National survey finds strong majorities are happy with their bank, view banking as “highly competitive,” value credit cards, and are concerned about the impact of new bank regulation Nine in 10 Americans with a bank account (87%) say they are “very satisfied” or “satisfied” with their primary bank, and 96% rate their bank’s customer service as…

CFPB: Guidance Issued to Rein in Rigged Comparison-Shopping Results for Credit Cards and Other Financial Products

Manipulative advertisements and kickbacks undermine competition and can violate federal law The Consumer Financial Protection Bureau (CFPB) today issued a circular to law enforcement agencies and regulators explaining how companies operating comparison-shopping tools can break the law when they steer consumers to certain products or lenders because of kickbacks. Consumers use comparison-shopping tools to evaluate the costs,…

CFPB: Rule Proposed to Prohibit NSF Fees on Declined Right at Swipe, Tap, or Click Transactions

Proposed rule would prohibit non-sufficient funds fees on transactions declined right at the swipe, tap, or click The Consumer Financial Protection Bureau (CFPB) proposed today to block banks and other financial institutions from one potential source of new junk fee revenue – fees on transactions declined right at the swipe, tap, or click. The proposed rule…