Bank Services

FDIC: New 2020 Community Banking Study Released

The Federal Deposit Insurance Corporation (FDIC) today released a new large-scale study on the state of the nation’s community banks. The FDIC’s 2020 Community Banking Study finds community banks played a critical role in providing access to credit in several key areas of the U.S. economy, particularly through lending to support commercial real estate, small businesses and…

FDIC: Final Rule on Brokered Deposits and Interest Rate Restrictions Approved

The Federal Deposit Insurance Corporation (FDIC) Board of Directors today approved a final rule to establish a new framework for analyzing whether deposits made through deposit arrangements qualify as brokered deposits, including those between insured depository institutions (IDIs) and third parties, such as financial technology companies.  The final rule also amends the methodology for calculating…

ABA: National Survey Shows 99 Percent of Consumers Give High Marks to Their Bank’s Online and Mobile Experience

Ninety-nine percent of consumers rated their bank’s online and mobile app experience as “excellent,” “very good,” or “good,”—4 percentage points higher than last year’s record mark—according to a national survey conducted by Morning Consult on behalf of the American Bankers Association. In addition, 84% of those surveyed said innovation and technological improvements by banks are…

OCC: Proposed Rule Would Ensure Fair Access to Bank Services, Capital and Credit

The Office of the Comptroller of the Currency (OCC) today proposed a rule to ensure fair access to banking services provided by national banks, federal savings associations, and federal branches and agencies of foreign bank organizations. The proposal would codify more than a decade of OCC guidance stating that banks should provide access to services,…

ABA: Survey Shows Bank Customers Now Use Mobile Apps More Than Any Other Channel to Manage Their Accounts

For the first time ever*, bank customers are conducting their banking via mobile apps more often than any other method, according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The national survey found bank customers preferred mobile apps both prior to and following the onset of the COVID-19…

ABA: National Survey Shows Americans Trust Banks Most to Keep Their Information Safe

U.S. adults trust banks more than any other entity – including healthcare providers, non-bank payment providers and the government – to keep their information secure and private, according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. In addition, all age groups surveyed (Gen Z, Millennials, Gen X and…

ABA: National Survey Shows Americans Remain Highly Satisfied with Their Bank, Appreciate Banks’ Response to COVID-19

Nine in 10 Americans with a bank account (89 percent) say they are “very satisfied” or “satisfied” with their primary bank, and 96 percent rate their bank’s customer service as “excellent,” “very good” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey, unveiled today…

OCC: Federally Chartered Banks and Thrifts Allowed to Engage in Certain Stablecoin Cryptocurrency Activities

The Office of the Comptroller of the Currency (OCC) today published a letter clarifying national banks’ and federal savings associations’ authority to hold “reserves” on behalf of customers who issue certain stablecoins. Stablecoins refer to cryptocurrency backed by an asset such as a fiat currency, including U.S. dollars or other foreign currency. “National banks and…

FDIC: Results of 2020 Summary of Deposits Annual Survey Released

The Federal Deposit Insurance Corporation (FDIC) today released results of its annual survey of branch office deposits for all FDIC-insured institutions as of June 30, 2020. The FDIC’s Summary of Deposits (SOD) provides deposit totals for each of the more than 85,000 domestic offices operated by more than 5,000 FDIC-insured commercial and savings banks, savings…

FDIC: Insured Institutions Reported Lower Profitability but Strong Liquidity and Higher Capital Levels in Second Quarter 2020

Aggregate Quarterly Net Income Declined Due to Continued Economic Uncertainty Net Interest Margin Compressed at Record Rate Deposits Expanded by More Than $1 Trillion for Second Consecutive Quarter Deposit Insurance Fund Increased to Record $114.7 Billion, while Reserve Ratio Falls to 1.30 Percent Due to Inflow of Deposits Community Banks Registered a 3.2 Percent Increase…