Bank Services

ABA: 6 Ways to Make the Most of Your Tax Refund

Last year, more than 100 million Americans received an average tax refund of $2,869 deposited back in their bank accounts after filing their taxes. To kick off America Saves Week this year, the American Bankers Association is encouraging consumers to file their taxes as early as possible and offering specific tips to help taxpayers make…

ABA: America’s Banks Aim to Reach “One Million Minds” through ABA Foundation Financial Education Initiatives in 2020

ABA Foundation programs call for banker volunteers to join growing, industry-wide efforts designed to help local communities The American Bankers Association Foundation today launched its 2020 financial education registration campaign, calling on banker volunteers to register for a range of successful, industry-wide programs designed to enhance financial education across the country. In its continued effort to build…

FDIC: Proposed Rule on Brokered Deposit Restrictions Issued

The Federal Deposit Insurance Corporation (FDIC) today issued a notice of proposed rulemaking (NPR) to modernize its brokered deposit regulations. The proposal would, among other things, modernize a regulatory framework built for a different era to remove regulatory disincentives to offering deposit accounts to customers through different channels. The proposal would establish a new framework…

ABA: New Foundation Research Shows U.S. Banks Stepping Up Efforts to Protect Older Americans from Financial Abuse

Banks of all sizes continue to increase focus and investment in elder fraud prevention, according to the 2019 Older Americans Benchmarking Report released today by the ABA Foundation. The biennial report, the most expansive survey of the banking industry’s efforts to protect seniors, captures data on how banks across the country educate older Americans, respond to fraudulent…

ABA: New Survey Shows 95 Percent of Consumers Give High Marks to Digital Banking

Data reinforce Americans like and appreciate innovative services offered by banks Ninety-five percent of consumers rated their bank’s online and mobile app experience as “excellent,” “very good,” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey also found that nearly 8 in 10 people…

ABA: New Survey Highlights Bank Customer Preference for Digital Channels Continues to Grow

Mobile apps nearly overtake online banking for top spot while branches remain popular Nearly three-quarters of Americans (73 percent) most often access their bank accounts via online and mobile platforms, according to a recent survey conducted by Morning Consult on behalf of the American Bankers Association, an increase over last year (72 percent). The number…

ABA: New Survey Shows Americans Remain Highly Satisfied with Their Bank

Nearly 9 in 10 Americans with a bank account (88 percent) say they are “very satisfied” or “satisfied” with their primary bank, and 96 percent rate their bank’s customer service as “excellent,” “very good” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey, unveiled…

CFPB: Bureau and State Regulators Launch American Consumer Financial Innovation Network

The Consumer Financial Protection Bureau (Bureau), working in partnership with multiple state regulators, launched the American Consumer Financial Innovation Network (ACFIN), a network to enhance coordination among federal and state regulators to facilitate financial innovation. The Bureau invited all state regulators to join ACFIN, and the initial members of ACFIN are the Attorneys General of:…

CFPB: Tax Time Savings Pilot Study Research Released

The Consumer Financial Protection Bureau (Bureau) released today the results of a pilot study, Planning for tax-time savings, launched with the tax preparation company H&R Block that shows that simple messages encouraging customers to use their prepaid card to save at tax time increased the likelihood that they would do so.   The pilot study, conducted…

OCC: Comptroller Visits New Mexico Pueblos to Discuss CRA and Bank Services

Comptroller of the Currency Joseph Otting today visited Native American pueblos in New Mexico as part of a nationwide effort to discuss modernizing Community Reinvestment Act (CRA) regulations and opportunities to bring more investment, lending, and services to underserved areas. While in northern New Mexico, the Comptroller and senior staff from the Office of the…