Bank Services

CFPB: Five-Year Strategic Plan Released

The Consumer Financial Protection Bureau (Bureau) today released its five-year Strategic Plan that establishes its mission, strategic goals, and strategic objectives. “If there is one way to summarize the strategic changes occurring at the Bureau, it is this: we have committed to fulfill the Bureau’s statutory responsibilities, but go no further,” said Acting Director Mick…

ABA: Foundation Launches Social Media Contest for Lights, Camera, Save! Finalists

Cast your vote for ‘Savers’ Choice’ by Feb.14 The American Bankers Association Foundation is hosting a social media contest to allow viewers nationwide to vote for their favorite Lights, Camera, Save! video entry.Lights, Camera, Save! is an annual video contest that encourages teen participants to produce a short film that communicates the importance of sound…

OCC: Inaugural Listening Session and Innovation Office Hours Announced for Chicago

The Office of the Comptroller of the Currency (OCC) today announced the date and location for its upcoming Innovation Office Hours and inaugural Listening Session. Office Hours are one-on-one meetings with OCC officials to discuss financial technology, new products or services, partnering with a bank or fintech company, or other matters related to financial innovation….

ABA Report Shows Credit Card Market Continued to Expand in Third Quarter

The credit card market continued to expand in the third quarter of 2017 as monthly purchase volumes edged up across risk tiers, according to the American Bankers Association’s latest quarterly Credit Card Market Monitor. On an annual basis, purchase volumes rose 3.3 percent for prime accounts and 4.3 percent for super-prime accounts, but fell 3.9…

OCC: Supporting Earned Income Tax Credit Awareness Day

The Office of the Comptroller of the Currency wants more eligible working families to benefit from the Earned Income Tax Credit (EITC) and is promoting EITC Awareness Day on January 26, 2018. “EITC Awareness Day is an important opportunity to educate the American public, and in particular, workers with and low and moderate incomes, about…

CFPB: Changes Finalized to Prepaid Account Rules

Changes Provide More Flexibility and Extend Effective Date to April 2019 The Consumer Financial Protection Bureau (Bureau) announced today that it has finalized updates to its 2016 prepaid rule. The Bureau’s 2016 prepaid rule put in place requirements for treatment of funds on lost or stolen cards, error resolution and investigation, upfront fee disclosures, access…

FDIC: Resource Guide Highlights Collaborative Opportunities with Minority Depository Institutions

The Federal Deposit Insurance Corporation (FDIC) today issued a resource guide that underscores ways insured depository institutions, including community banks, can partner with minority depository institutions (MDIs) to the benefit of all institutions involved, as well as the communities they serve. The resource guide also notes that banks may realize business and regulatory benefits from…

FDIC: FDIC Consumer News Offers Tips on Dealing with Debt

Whether you have a little bit of debt or a lot, managing it wisely and ultimately paying off what you owe can be crucial to your financial well-being. The Fall 2017 FDIC Consumer News suggests ways to handle different kinds of debt, including: What to do if you’re struggling to pay your loans, credit cards…

CFPB: A Five-Step Spending Plan to Avoid Holiday Debt

The holidays can put a financial burden even on the savviest of shoppers and savers. But like most things, taking time to plan can help you avoid the stress that comes with overspending. Before you hit the mall or shop for Black Friday deals, keep reading to learn how to make a holiday spending plan…

CFPB: Five Ways Banks and Lenders Work with People Who Speak or Understand Limited English

By Alice Chang and Dubis Correal and Holly Zaharchuk   More than one out of every 12 people over the age of five in the U.S. are limited English proficient (LEP), meaning that they speak English less than very well, according to the U.S. Census Bureau’s 2016 American Community Survey One-Year Estimates. LEP consumers may…