December 16, 2022

ABA: Foundation and the FBI Release New Infographic on Holiday Shopping Scams

The infographic provides tips to help consumers detect and avoid falling for online shopping scams, like non-payment and non-delivery scams

The American Bankers Association Foundation and the Federal Bureau of Investigation have joined together to release a new infographic offering consumers important tips to avoid online shopping scams this holiday season. According to the FBI’s Internet Crime Complaint Center, Americans lost $337 million to non-payment and non-delivery scams in 2021. In these scams, buyers pay for products or services online, but never receive them. Conversely, sellers ship goods or provide services, but never receive payment.

“With today’s economic challenges, many people are looking for ways to save money this holiday shopping season,” said Sam Kunjukunju, vice president, consumer education with the ABA Foundation. “If they’re not careful, they may run into a scam instead of a good deal. We’re urging consumers to use caution and remember that when a deal seems too good to be true, it probably is.”

In the infographic, the ABA Foundation and FBI provide tips to help consumers detect and avoid falling for online shopping scams:

If you become a victim of an online shopping scam you should inform your financial institution, contact your local law enforcement and report it to the FBI’s Internet Crime Complaint Center at

Consumers can find additional ABA Foundation resources in the “Protect Yourself and Your Money” section of, which features information on avoiding scams, like peer-to-peer payment scams and charity scams, and how to protect yourself online and protect your identity.

For more information and to view the infographic, click here.

This post was originally published here.