Research

CFPB: Inquiry Launched into Challenges Consumer Face in Using and Securing Sharing Access to their Digital Financial Records

WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) announced it is launching an inquiry into the challenges consumers face in accessing, using, and securely sharing their financial records. As part of the inquiry, the CFPB is asking the public for information about how much choice consumers are being given about the use of their…

OCC: Web-Based System for Licensing and Public Welfare Investment Filings to Launch in 2017

WASHINGTON — The Office of the Comptroller of the Currency (OCC) will launch a web-based system for banks to file licensing and public welfare investment applications and notices beginning early next year. The Central Application Tracking System (CATS) is designed to help authorized national banks, federal savings associations, and federal branches and agencies to draft,…

ABA: Survey Shows Consumers Trust Banks Most To Keep Their Payments Safe

Twenty-one percent of consumers have used mobile app to make payment WASHINGTON — An overwhelming majority of consumers — 82 percent — trust banks most to keep their payments safe, according to a recent survey from the American Bankers Association. Only 3 — 4 percent of consumers trust major retailers or telecom companies to protect their payments. “Banks always make the…

FDIC: Sixth Annual Consumer Research Symposium To Be Held In Arlington, VA

The Federal Deposit Insurance Corporation (FDIC) will sponsor the 6th Annual Consumer Research Symposium on October 28, 2016. The conference will feature a presentation of selected research papers and a keynote address by FDIC Chairman Martin J. Gruenberg. More than 80 research papers were submitted for consideration, and eight were selected to be presented at the…

CFPB: First-Ever Project Catalyst Innovation Highlights Report Released

Report Discusses Market Developments with Potential for Consumer-Friendly Innovation Washington, D.C. – Today the Consumer Financial Protection Bureau (CFPB) released a report highlighting various market developments that have the potential to produce benefits for consumers. These developments are emerging from FinTech startups and traditional financial institutions, and include new products, services, and trends. The report also…

CFPB: Financial Coaching Can Benefit Consumers

We recently released two briefs about financial coaching and how it can benefit consumers. At some point in their financial lives, many consumers need more than access to information — they may also need someone to help them to identify and achieve their financial goals. A financial coach can serve as a capable and trusted…

ABA: Survey – Top Reasons Consumers Plan to Consult Their Bank

WASHINGTON — Car loans, mortgages and saving for college are the top reasons consumers plan to consult their bank over the next year, according to a new survey by the American Bankers Association. Two in five Americans indicated they may contact their bank about these or other important financial decisions within the next 12 months….

ABA: Survey Shows Most Americans Use Mobile Banking at Least Once a Month

Nearly 3 in 4 rank their bank’s app “excellent” or “very good” WASHINGTON — A majority of Americans (58 percent) use a mobile device to manage their bank account at least once per month and more than a third are using it more than three times per month, according to a new survey by the…

FDIC: Professor Manju Puri Named as Director of Center for Financial Research

The Federal Deposit Insurance Corporation (FDIC) today announced that Professor Manju Puri, Ph.D., will serve as the director of the FDIC’s Center for Financial Research for two years starting October 1. She is currently the J. B. Fuqua Professor, Finance, at the Fuqua School of Business at Duke University. “We are fortunate to have such…

Interagency: OCC, FDIC & Federal Reserve Issue Study on Banking Activities and Investments

Agencies Issue Study on Banking Activities and Investments The Federal Reserve Board, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency today released a report to the Congress and the Financial Stability Oversight Council on the activities and investments that banking entities may engage in under applicable law. Section 620…